The government's e-envoy has said Whitehall departments have managed to change their approach to the use of technology.

As he prepared to leave the post, Andrew Pinder told the FT on Tuesday that he was  "90 per cent satisfied" with his work.

Pinder was tasked by Tony Blair in 2000 with putting all government services online by the end of next year, a goal which his office is on target to achieve.

"But there is still plenty more to do, for example in reaching people we don't reach as well as we could at the minute, like older people, ethnic groups, the young," the Cabinet Office official said.

However he also spoke of the cultural shift he was forced to impress across Whitehall in the civil service's attitude towards IT.

The e-envoy said Whitehall was resistant to changes in working practices and thinking.

"It was a battle to get government [departments] to look at technology as a way of changing the way they deliver," he reflected.

"There is a degree of reluctance to think radically about the way processes can be changed."

Pinder added that while his remit was wide, the small budget allocated to his Office of the E-Envoy meant he was restricted to "persuading" departments of the need for IT investment.

The Cabinet Office role was set to be handed over to Accenture managing director Ian Watmore on Wednesday, but in the scaled down form of head of e-government.