Editor's introduction
Rethinking the future
Richard Parsons reviews the challenges that face the public sector’s technology agenda
Richard Parsons
Current challenges
Gateway to Gershon
Craig Hoy examines Whitehall attempts to ensure that every IT project follows best practice
Craig Hoy
Training for technology
Better training of project managers can improve the delivery of IT programmes, says Ian Santry
Ian Santry
Making local connections
Tony Riding assesses the future of local government technology
Tony Riding
Public services go mobile
Mobile technology is helping to deliver better public services out on the frontline, writes Cliff Saran
Cliff Saran
Case study: National health service
21st century healthcare
Investment in technology will mean major improvements in healthcare, says John Hutton
John Hutton
Case study: Education
Teaching with technology
Sarah Southerton examines the role of technology in traditional classroom learning
Sarah Southerton
Case study: Local government
The £1.3bn challenge
Martin Scarfe discusses how technology is set to deliver service improvements for local government
Martin Scarfe
Next steps
A question of identity
Edward Davie argues that the identity card technology could fundamentally alter the relationship between citizen and state
Edward Davie
Ignorance is not bliss
It is vital that politicians understand how modern technology works, writes Richard Allan
Richard Allan
Technology in its place
Daniel Forman cautions that technology should not be seen as a panacea for all government’s ills
Daniel Forman
A new medium of governance
The needs of the user are paramount in developing a successful e-government strategy, says Jenny Gristock
Dr Jenny Gristock
