Public value and private sector
Effective delivery is based on establishing an open learning environment where people can experiment with new ideas; learn from chance experiences; assess individual needs; share information; and reach conclusions from all these experiences to drive through a programme of continuous improvement and create public value.
Public services have multiple objectives, including delivering ethical, accountable and inclusive services; efficient outcomes; customer satisfaction; and legitimacy and trust. Unlike private companies in the UK, where shareholder views are often aligned, there may be widely differing preferences concerning public services and delivery, for example on traditional notions of social justice and redistribution.
Public service providers need to understand how such services differ from private services in order to add to the public value. If not, it is likely that this could result in public value failure.
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- Northgate's response to the publication of the Home Information Pack Area Trials Research Report
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- Public trust in Energy Performance Certificates is key to changing behaviour
- Poor awareness of information security must be challenged from school age
- Northgate urges Scottish Government to empower tenants through tackling benefits complexity
- Northgate calls for bold new elections partnerships
- Northgate calls for ‘eco-town’ innovation to be rolled out to all communities
- Bassetlaw Council and Northgate partnership to bring environmental health benefits to citizens
- Northgate urges the government to go further towards empowering tenants
- Northgate calls for penalty notice overhaul
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