Citizen First
Citizen First
Well managed quality services connect with the citizen. The public benefits most from public services that are based on a real understanding of their needs. Involving service users in developing practical solutions to problems is a critical factor for public sector bodies seeking to improve delivery at a local level. Fundamental to our belief is that our customers benefit when we know what they need. They are unique. So too are individual recipients of public services. |
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Latest Press Releases
- Northgate's response to the publication of the Home Information Pack Area Trials Research Report
- Public trust in Energy Performance Certificates is key to changing behaviour
- Public trust in Energy Performance Certificates is key to changing behaviour
- Poor awareness of information security must be challenged from school age
- Northgate urges Scottish Government to empower tenants through tackling benefits complexity
- Northgate calls for bold new elections partnerships
- Northgate calls for ‘eco-town’ innovation to be rolled out to all communities
- Bassetlaw Council and Northgate partnership to bring environmental health benefits to citizens
- Northgate urges the government to go further towards empowering tenants
- Northgate calls for penalty notice overhaul
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