The Live Wire
-
John McTernan | .@AngusMacNeilMP So, to be clear, you and .@snp can't, or won't tell Scots the t...
13:45John McTernan
TWITTER
.@AngusMacNeilMP So, to be clear, you and .@snp can't, or won't tell Scots the truth about defence. You really don't trust the voters.
-
Chris Bryant | And the situation in Syria frightens and appalls me. How long can we sit by?
13:38Chris Bryant
TWITTER
And the situation in Syria frightens and appalls me. How long can we sit by?
-
Chris Bryant | I confess to being genuinely bewildered at how fast this Govt got mired in sleaz...
13:37Chris Bryant
TWITTER
I confess to being genuinely bewildered at how fast this Govt got mired in sleaze. Laws, Fox, Hunt, Warsi, Huhne, all in two short years.
-
Kevin Maguire | Suppose inevitable Michael Fallon would be on telly defending Baroness Warsi. Th...
13:33Kevin Maguire
TWITTER
Suppose inevitable Michael Fallon would be on telly defending Baroness Warsi. The Con Party deputy chair often does her job!
-
Alex Forrest | Lab MP John Mann tells me he thinks peers like Lord Hanningfield who were jailed...
13:30Alex Forrest
TWITTER
Lab MP John Mann tells me he thinks peers like Lord Hanningfield who were jailed for expenses fraud will have questions for Baroness Warsi.
-
PoliticsHome | Only the latest five entries on the PhiWire are visible to non-subscribers
02:05 Sign up to see last 24 hours
PoliticsHome
Only the latest five entries on the PhiWire are visible to non-subscribers, Sign up to see last 24 hours
-
PoliticsHome | Only the latest five entries on the PhiWire are visible to non-subscribers
02:05 Sign up to see last 24 hours
PoliticsHome
Only the latest five entries on the PhiWire are visible to non-subscribers, Sign up to see last 24 hours
-
PoliticsHome | Only the latest five entries on the PhiWire are visible to non-subscribers
02:05 Sign up to see last 24 hours
PoliticsHome
Only the latest five entries on the PhiWire are visible to non-subscribers, Sign up to see last 24 hours
-
PoliticsHome | Only the latest five entries on the PhiWire are visible to non-subscribers
02:05 Sign up to see last 24 hours
PoliticsHome
Only the latest five entries on the PhiWire are visible to non-subscribers, Sign up to see last 24 hours
-
PoliticsHome | Only the latest five entries on the PhiWire are visible to non-subscribers
02:05 Sign up to see last 24 hours
PoliticsHome
Only the latest five entries on the PhiWire are visible to non-subscribers, Sign up to see last 24 hours
-
PoliticsHome | Only the latest five entries on the PhiWire are visible to non-subscribers
02:05 Sign up to see last 24 hours
PoliticsHome
Only the latest five entries on the PhiWire are visible to non-subscribers, Sign up to see last 24 hours
-
PoliticsHome | Only the latest five entries on the PhiWire are visible to non-subscribers
02:05 Sign up to see last 24 hours
PoliticsHome
Only the latest five entries on the PhiWire are visible to non-subscribers, Sign up to see last 24 hours
-
PoliticsHome | Only the latest five entries on the PhiWire are visible to non-subscribers
02:05 Sign up to see last 24 hours
PoliticsHome
Only the latest five entries on the PhiWire are visible to non-subscribers, Sign up to see last 24 hours
-
PoliticsHome | Only the latest five entries on the PhiWire are visible to non-subscribers
02:05 Sign up to see last 24 hours
PoliticsHome
Only the latest five entries on the PhiWire are visible to non-subscribers, Sign up to see last 24 hours
-
PoliticsHome | Only the latest five entries on the PhiWire are visible to non-subscribers
02:05 Sign up to see last 24 hours
PoliticsHome
Only the latest five entries on the PhiWire are visible to non-subscribers, Sign up to see last 24 hours
-
PoliticsHome | Only the latest five entries on the PhiWire are visible to non-subscribers
02:05 Sign up to see last 24 hours
PoliticsHome
Only the latest five entries on the PhiWire are visible to non-subscribers, Sign up to see last 24 hours
-
PoliticsHome | Only the latest five entries on the PhiWire are visible to non-subscribers
02:05 Sign up to see last 24 hours
PoliticsHome
Only the latest five entries on the PhiWire are visible to non-subscribers, Sign up to see last 24 hours
-
PoliticsHome | Only the latest five entries on the PhiWire are visible to non-subscribers
02:05 Sign up to see last 24 hours
PoliticsHome
Only the latest five entries on the PhiWire are visible to non-subscribers, Sign up to see last 24 hours
-
PoliticsHome | Only the latest five entries on the PhiWire are visible to non-subscribers
02:05 Sign up to see last 24 hours
PoliticsHome
Only the latest five entries on the PhiWire are visible to non-subscribers, Sign up to see last 24 hours
-
PoliticsHome | Only the latest five entries on the PhiWire are visible to non-subscribers
02:05 Sign up to see last 24 hours
PoliticsHome
Only the latest five entries on the PhiWire are visible to non-subscribers, Sign up to see last 24 hours
-
PoliticsHome | Only the latest five entries on the PhiWire are visible to non-subscribers
02:05 Sign up to see last 24 hours
PoliticsHome
Only the latest five entries on the PhiWire are visible to non-subscribers, Sign up to see last 24 hours
-
PoliticsHome | Only the latest five entries on the PhiWire are visible to non-subscribers
02:05 Sign up to see last 24 hours
PoliticsHome
Only the latest five entries on the PhiWire are visible to non-subscribers, Sign up to see last 24 hours
-
PoliticsHome | Only the latest five entries on the PhiWire are visible to non-subscribers
02:05 Sign up to see last 24 hours
PoliticsHome
Only the latest five entries on the PhiWire are visible to non-subscribers, Sign up to see last 24 hours
-
PoliticsHome | Only the latest five entries on the PhiWire are visible to non-subscribers
02:05 Sign up to see last 24 hours
PoliticsHome
Only the latest five entries on the PhiWire are visible to non-subscribers, Sign up to see last 24 hours
-
PoliticsHome | Only the latest five entries on the PhiWire are visible to non-subscribers
02:05 Sign up to see last 24 hours
PoliticsHome
Only the latest five entries on the PhiWire are visible to non-subscribers, Sign up to see last 24 hours
Publications
We publish a wide range of materials to support customer service professionals and keep them up to date with the world of customer service.
Our range includes the ICS blog, National Occupational Standards and customerfirst the bi-monthly magazine for Institute members.
We commission, sponsor, carry out and publish research on all sorts of customer service topics. We develop major research projects through our Breakthrough Research programme which brings together Institute senior management, members and leading customer service academics.
We also carry out sponsored research on behalf of our member organisations.
Institute of Customer Service
Dods Parliamentary Communications Ltd