Press Release
INPATIENT SURVEY RESULTS SHOW 'UNACCEPTABLE VARIATIONS ' IN QUALITY OF CARE
14 May 2008
Help the Aged today responded to the results of the Healthcare Commission's INpatient survey of hospitals in 2007.Charlotte Potter, Senior Health Policy Officer at Help the Aged said:
"These results show the NHS is achieveing high levels of patient satisfaction with overall care, but there are unacceptable variations around the country. Scores in some trusts were worryingly low when it came to being treated with dignity and respect or receiving help with eating - areas of care particularly important to older people.
"Help the Aged believes we are all entitled to equal quality of care, but these variations show this is not currently happening - and older people will often be the ones bearing the brunt.
"Help the Aged is campaigning for age discrimination to be outlawed, and has called on the Government to include age as part of the equalities bill.
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