Press Release

First aid volunteers help the homeless

20 December 2007

Over a cold festive period, volunteers are providing first aid and emotional support to homeless people at shelters throughout London.

The British Red Cross has joined homeless charity Crisis to assist with its Open Christmas project, which aims to help homeless people get off the streets and start rebuilding their lives.

At Crisis’ London shelters, guests get a bed, warm meals and access to medical services as well as advice on finding work and accommodation. Throughout the holiday period – from 23-30 December – more than 50 Red Cross volunteers will provide 24-hour first aid cover and other support to guests at five shelters in the capital.

First aid

Kieran Smith, emergency planning officer, said: “This is the third consecutive year we’ve been asked to help out at the Crisis centres. Besides offering first aid, our volunteers befriend the guests and provide emotional support. A lot of homeless people have been through very difficult times and find that simply talking to someone, sharing their problems and stories, helps them move forward with their lives.”

He added: “By volunteering at these centres, we are helping one of the most vulnerable groups in our society. And the homeless guests think it’s brilliant – they respond very well to us and love the fact that they have someone to talk to.

“Even better, some returning guests and volunteers have really bonded over the past three years, and it’s great for them to walk in and recognise a friendly volunteer’s face again.”

Providing help

Chris Clements, Crisis services manager, said: “The nature of the Crisis Open Christmas project means first aid cover is required regularly, day and night, and having an experienced Red Cross team behind the event puts a lot of minds at rest. The sight of a uniformed first aider goes a long way to reassuring the guests that help is at hand.”

And as the two charities get together for the third Christmas in a row, the Red Cross’ role is growing. Kieran said: “This year, for the first time, we’ll actually be working directly alongside the doctors and nurses from the Crisis healthcare teams. By working so closely together, we’ll be able to consistently provide a very high standard of care for the guests.”