The Live Wire



Press Release

Which? calls for public consultation into future of NHS Direct

Commenting on the proposed reorganisation of NHS Direct, Frances Blunden, principal policy adviser, Which?, comments:
“NHS Direct can provide a hugely valuable service to the public. The fact that there is to be no public consultation on proposals to close NHS Direct call centres and cut nurse adviser posts is outrageous.

“Which? research* showed that people rely on NHS Direct as a key source of information, advice and support outside of normal GP surgery hours. However, our research also showed that some people experienced difficulties in getting through at busy times and many waited a long time for their promised call-back from nurse advisers.

“NHS Direct is not fulfilling its role adequately at the moment and the proposed cuts to the service will only make this situation worse.

“Which? is calling for a public consultation into the future of NHS Direct, to make the service publicly accountable and open to independent scrutiny.”



Press releases, papers and documents published on this page are the intellectual property of an organisation unrelated to Central Lobby. We promote their parliamentary and political campaigning activities as they are subscribers to the Central Lobby service.

As such, Central Lobby does not edit, endorse, or attempt to balance the opinions expressed on this page. The content of press releases and other such types of content are the responsibility of the originating organisation.

Which?

Which?

More from Dods

© Dods Parliamentary Communications Ltd