The Live Wire



Press Release

Rest of 'big six' should follow Scottish Power, says Which?

30 March 2009

In response to Scottish Power's announcement that it will compensate customers who overpay for gas and electricity through excessive monthly direct debits, Martyn Hocking, Editor, Which? magazine, says:

"With household budgets under pressure, it seems incredible that energy suppliers can effectively use their customers' money as 'interest-free loans', by setting direct debit payments too high and allowing balances of hundreds of pounds to build up.

"Now that Scottish Power has announced that it plans to compensate customers that are in this position, we hope to see the rest of the 'big six' play fair with customers and follow their lead. It's easy to switch supplier, so unhappy customers who feel they're being overcharged could vote with their feet."



Press releases, papers and documents published on this page are the intellectual property of an organisation unrelated to Central Lobby. We promote their parliamentary and political campaigning activities as they are subscribers to the Central Lobby service.

As such, Central Lobby does not edit, endorse, or attempt to balance the opinions expressed on this page. The content of press releases and other such types of content are the responsibility of the originating organisation.

Which?

Which?

More from Dods

© Dods Parliamentary Communications Ltd