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Press Release

Departmental overview: A summary of the NAO's work on HM Revenue and Customs 2010-2011

4 October 2011

This Departmental Overview is one of 17 we have produced covering our work on each major government department. It summarises our work on HM Revenue & Customs during 2010-2011.

Full report
http://www.nao.org.uk//idoc.ashx?docId=84e38c1c-cdf1-4b94-837a-4a004a20829c&version=-1

This guide is designed to provide a quick and accessible overview of the Department and focus in particular on where we believe the Department's performance could be improved, using examples from our published work. They cover:

The department's responsibilities and how it spends its money
Financial management
Use of information
Service delivery



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